TERMS OF SERVICE
Returns: Except as otherwise stated herein, merchandise may be returned within 7 days of receipt of the merchandise. Returns are subject to a 25% restocking fee, with a RM50.00 minimum charge.
Notice of Defects/Returns: Buyer must notify Seller in writing of all claims for damages resulting from late delivery or any other defect that are known to Buyer at the time Buyer accepts the merchandise. Buyer must make any claims of defects, including but not to those related to quality or identity, within the 7 days after the receipt of merchandise. Any such claims must be made via e-mail to orders@rueporter.com. Correspondence that is not made in this fashion shall be null and without effect. Buyer agrees that such 7 day period is a “reasonable” period of time to make such claims, and further agrees to inspect all merchandise within that time. Any rights to reject or return merchandise expires after this 7 day period, and Buyer accepts the risk that it may fail to uncover defects or nonconformities during that period. Following acceptance of such merchandise, and in any event no later than expiration of the 7 day period, Buyer shall be deemed to waive any claim for damages resulting from any defect Buyer is aware of, including late delivery.